Yeltsin and Rostropovich: two giants

I fell behind in my blogging to record my frustration that so many of the first canned obituaries for Boris Yeltsin that were trotted out subtly underplayed his contributions to a free press and a free political process in Russia ... and found myself overtaken by Mstislav Rostropovich's death.

The Washington Post had a great vignette from Slava's life in the USSR after he had stepped over that bright line to protest Solzhenitsyn's exile. As a persona non grata, he was no longer allowed to play at the best venues, forbidden to travel, etc. Yet when he did play, as he did to a Moscow audience once in the 1970s, he inadvertently gave them an opportunity to engage in political protest--for when they stood to give him a 10 minute ovation, who was to say they were not honoring the magic of his music rather than the magic of his courage in standing up for his dissident friend?

Stories like this make me both incredibly sad for and proud of the Russian people, and chagrined. Chagrined that perhaps we overestimated the passion of the Russian people for a day when they could openly celebrate someone as courageous as Slava and rely on the institutions of civil society to keep people like him in the public eye--perhaps a roomful of music lovers in a Moscow concert hall are just not enough to stand up to the ineluctable forces that seem to be gathering around Putin today.

Mind the gap

As I move from the e-stas conference in Sevilla to the Skoll Forum at Oxford, gaps have been on my mind. Cultural gaps, and gaps created by differential speeds, and bridges across these gaps.

Usually I pride myself on being aware of gaps. I grew up all over the place, and feel that I know what it means to be foreign, to be out of the mainstream. In fact, I was just reminded that about 20 years ago, I was a sophomore at Harvard University, convinced that if I made my way back to Magdalen College here, I would feel just a little less desperately foreign. In the event, I turned the opportunity down because, I suppose, I started to cope again, and I began to feel a lot less foreign in the US.

But when I was at e-stas, I ran headfirst into a gap I didn't expect to be there--at the podium where I was to give a plenary speech. I had an hour, and a 20 minute presentation. But it became clear thate most of the Spanish people I talked to were very skeptical about the idea of opening the floor up to questions from the audience. They also clearly didn't expect me to seize the wireless mike so I could walk among the audience (the wireless mikes didn't go through to the simultaneous interpreters.) In the event, of course, there were questions from the audience. But it brought home to me how many people assumed that a broadcast format--or as Allen Gunn (aka Gunner) put it, a pulpit format--was the most efficient way to get information across. But they didn't expect me, an expert, to have questions about whether the information I chose to impart in this particular slide set, was relevant or interesting to them.

Which brings me back to the gaps that I am very much aware of, on a day-to-day basis. The obvious one is the hardware/software technology gap between GlobalGiving project leaders in the developing world and everyone else operating from the developed world. A more subtle one has to do with the cultural expectations that everyone brings to the table--we see expectations in the developed world for the web-savvy set being set by MySpace, SecondLife, Facebook--where you are expected to speak up, to approach people you may not yet know, to "put yourself out there" to see what might happen. For those who do not spend their lives online, more often than not this kind of behavior not only strikes them as inappropriate, it would not even cross their minds to consider this sort of behavior.

Either this will lead to a bigger digital divide and/or charges of cultural imperialism, or we need to find a way to meld cultures--at least online. Let's make sure that we don't exacerbate the technological gap with a cultural one.

Report out from e-stas: shameless piggybacking

Yesterday I noted I was at the e-stas conference in Seville, Spain. They are doing real-time webcasting of the conference, as well as chat (open to anybody, but the chats and the presentations have been predominantly in Spanish).

But for those of you who are looking for a succinct summary of the proceedings, you need look no further than Ismail Pena's blog ICTlogy. Here is his latest post about yesterday's proceedings.

From Sevilla with love

Here I am in Seville, at the e-stas conference which has been a powerful reminder of being in a foreign place.

Being foreign was for long a very normal feeling for me as I grew up Japanese in Italy, Germany, and the US, and as I worked intensively in client countries at the World Bank. For the last 6 years, I've pretty insulated from this feeling except for annual forays to the developing world that is stil part of my job at GlobalGiving.

And why has it been so long since I had this little frisson of foreignness? Well, almost every conference or meeting I have attended lately has either been based in the US or UK, and/or the organizers have had an American sensibility. It's a powerful reminder for me how in some ways I've been quite cocooned lately.

As I told Pilar Rodriguez, Secretary General for Telecommunications and Information, what excites me about being here is the "strength of weak ties"--I have weak ties to the vast majority of people here at the conference. On the one hand, being introverted, it terrifies me slightly to be here with people I don't know. On the other hand, as Mark Granovetter has posited, weak ties are where you can possibly find the most undiscovered value.

So what reminds me of being in a foreign place?

• Well, not speaking the language, and trying to follow along either through translators or scurrying after cognates.
• Wanting to have my presentation at the conference to be an interactive session--and being told quite firmly and kindly that the Spanish tradition is to listen to a lecture, not to question the prof. (This, however did turn out to be honored more in the breach, for which I am very grateful--including, in the interesting real-time chat enabled by the conference organizers.)
• How even quotidian things are different ... like lunchtime/break. Our lunch break today is between 14:15 and 16:00, and dinner will be again at 21:30 until ... who knows when.

And much more, but it's all underscored by the fact that in spite of, or perhaps because of all these little differences, it's possible to connect to people, get an insight into what makes them click, and feel that commonality. So thank you CiberVoluntarios for reminding me what a pleasure it is to step out of my own little bubble.

Hands On Network: The power of integrating all the forces for change

I’m in New Orleans courtesy of the Hands On Network, to participate in their leadership conference to speak to their international affiliates about the opportunities that GlobalGiving can offer.

At first glance, this network is orthogonal to the work we do at GlobalGiving, which is all about giving. It is all about volunteering, for the most part doing that labor that is outside of the comfort zone of many of us who volunteer. At an abstract level it’s all about helping out locally—although it’s much less the case here in New Orleans since so many volunteers have come from all over the US to help. But the immediacy of the impact, pride, and the joy that both givers and receivers get in the process of direct service is palpable here at this conference And I’m in awe of that.

This was very much in evidence when we took a “rebuilding” tour of New Orleans yesterday. We stopped by the Lower 9th Ward, which was, to my great surprise, a big stretch of land bordering the Industrial canal that today is green as far as the eye can see. Trees and half-shattered houses dotted the landscape, but the predominant feature of the Lower 9th Ward was green weeds. And there was a small team of tyvek suited volunteers mowing the greenery in an attempt to preserve the tenuous property rights of the former residents (reportedly some local authority had proclaimed that lots that did not have evidence of occupation, including mowing weeds, were going to be considered abandoned). And to a person, my fellow passengers, all of whom are volunteers, some professionally--were moved by these young people and their sweaty brows.

We HAVE to find a way to integrate that emotional flame that real volunteering, real witnessing can spark into the work we do at GlobalGiving.

I'm increasingly convinced that we need to tap into the urge people have to be all that they can be. I used to think I would never understand Second Life, but increasingly I see it as an incredible outlet for people to be what they are limited from being in physical space. I see here at this conference that volunteering and service is another way for people to be the most they can be outside of their traditional roles as professionals, family members, as friends. If we can bring this all together online--by allowing people somehow to express their whole self, including their concern for communities and issues seemingly far away AND their acts of service locally AND their wildcap antics at school reflected in Facebook and in MySpace and Second Life, that's when we will have tapped into the fundamental shift that's taking place in philanthropy.


Coordination is the enemy of innovation in the early catalytic phases

Amazing site

Taco van Ieperen, who is our very first GlobalGiving Ambassador, pointed me to We Feel Fine. There's an applet involved, but it loads quickly, and the only thing I can really compare it to is the way I felt when I first came across PostSecret.

Check out Taco's other posts on TED, which I've never attended, but everyone tells me is an amazing conference ...

Understanding mistakes

I love JetBlue. I like their look and feel, I like the customer service I have gotten from them--both in person on the phones and over the phone when I've had to fix tickets. So it was with some shock that I read about their multiple snafus in the snow/icestorm that shut down many east coast airports last week.

And when I read the apology from Dave Neeleman, their CEO, in my email inbox earlier this week, I thought that their acceptance of responsibility would go a long way towards their rehabilitation. But when I brought it up with my colleagues didn't see it that way, and rightly so. They pointed out that they didn't explain what went wrong and they didn't explain how they were going to do things differently in the future to prevent things from going wrong. Which brings me to a great post by Jeanne Bliss (issued before JetBlue had had a chance to implement any solutions). Right there, in point 2, she says:

2. Be humble. Jet Blue has the advantage that because of their service record and history, they are in good emotional stead with their customers. Admit that they made a mistake. And explain as much as possible, what happened.

So far in all the communications I've seen from JetBlue, the being humble, the admitting they made a mistake have been totally covered. But as my colleagues pointed out, they didn't explain what happened.

Which makes me think that perhaps it's easier sometimes to apologize for a mistake than to understand why exactly, it happened. I know it's certainly true at GlobalGiving--when a donor or project leader tells us that something went wrong, or we see something melting down before our eyes, we're focused on making sure that people understand we are really sorry for the inconvenience, we totally understand that they might be upset. But then comes the forensic part--how DID that happen, and how do we need to change to make sure it doesn't happen again ...? And it's usually a lot harder. But my colleagues' reaction proves you need both. After all, apologies do sound thin if you make them too often.

Time to learn from take 2 of JetBlue's mistake.

Mandating Philanthropy

The Chronicle of Philanthropy reports that "A British cabinet minister suggested that financial companies in London should donate more of their profits to charity rather than give big bonuses to employees," reporting in turn from the BBC. GlobalGiving is obviously in the business of philanthropy, and we in fact help many corporate customers in their philanthropy, so in theory I should be happy when cabinet ministers start talking about mandating philanthropy--even informally!

But I'm not. I firmly believe that choice and will are key to the value that both donors and recipients get from the act of giving and receiving, and that in somewhat clinical terms there is a real exchange of value when choice and will are part of the picture. Recipients on GlobalGiving know that when a donor chooses to give to them, they have somehow connected with the donor who on some days can have as many as 400 other options to give--and donors in turn can participate vicariously in the amazing work carried out by project leaders in their communities through pictures and reports from the field. And when donors make a choice--no less than what project on GlobalGiving, but to choose to grant the money to a community leader, they are also choosing to forgo something else they could have spent their money on. It implies they value that gift more than the nice meal, the clothes, the new gadget. That's a key part of the philanthropic experience.

Don't get me wrong--governments absolutely deliver public goods and taxes paid by individuals and corporations are necessary to pay for those public goods. But I do believe that it would be far better if the individuals receiving bonuses would choose to give a part of that to charity--and get that philanthropic experience. I also know that for a combination of reasons, individuals in the US participate in philanthropy at a higher rate than individuals in the UK. Part of this may be tax laws, and if that's the case, I can imagine that there's value to seeing what government can do to encourage individual philanthropy. But mandating philanthropy at the corporate level seems neither fish nor fowl ...

Even Cowgirls Get the Blues

So this isn't about cowgirls, even though it is about Sandra Day O'Connor, and she was once a cowgirl. And it isn't about Tom Robbins's novel, although I remember this book fondly as one of Gene Magill's favorites (more about him in a future post). It's about getting the blues about how complicated it is to have a gender neutral working experience in this day and age.

The Slate article that triggered this is by Dahlia Lithwick, who is almost always a hilarious writer. (She explains why here.) But Justice Girls caught my attention because she wasn't even remotely funny in this one. And there really isn't anything remotely funny about the women who reached the pinnacle of the legal profession by being appointed to the Supreme Court of the United States feeling that that the all-eyes-upon-you pressure of being the only woman on the high court is isolating. Or feeling that they were pressured into retiring early to save their boss's ego.

And yet my rant is not that we should get equal representation in institutions of power and influence so that people like Sandra Day O'Connor and Ruth Bader Ginsburg wouldn't have cause to express these sentiments. I suppose there are options, including mandates of some sort, but I don't think it would work here, and frankly I doubt most American women would feel comfortable with it--I wouldn't, and I'm not even American.

My rant really is really about how intractable it all seems, these asymmetries and the resulting isolation and grief they cause. From a continent away and perhaps worlds away, here's another story about gender asymmetries and isolation and grief. A couple of weeks ago, I was horrified to learn about tsunami survivors who are now reduced to selling their kidneys, and now Meredith, my colleague just back from Chennai reports that when she met with a women’s “self-help” group of isherman’s wives, she asked them why it was just women who sold their kidneys. The answer? Because only women’s kidneys were any good. Alcohol has destroyed the men's kidneys. It's horrifying enough that women are going under the knife to have 50% of a vital organ sold off to keep their families alive, with all the risks that it entails, and under suboptimal medical conditions (let alone after care). It's equally horrifying to think that the men of these households have been so disempowered by the disaster and what has followed to be poisoning themselves with alcohol.

Maybe Tora-san had it right--the hero of long-running Japanese movie series: 男はつらいよ. (Life's hard for a guy.)

Community Foundations and GlobalGiving

A colleague of mine just alerted me to a great write up on "Open Philanthropy Resources" on the Community Foundations of America website--where we're listed as a resource. Two things are particularly gratifying about this link.

First, that we are in a category called Open Philanthropy Resources--I have never heard the term used, but it makes total sense, and I'm honored to be contributing to open philanthropy resources. It's nice to get that little thrill of self-recognition on a webpage, "Well yes, that's what we are."

Second, that community foundations are thinking about global giving at all. And Community Foundations of America are not alone in this--we have had other thought leaders linking us to community philanthropy. Because traditionally, communities have been limited in space--usually residing in a discrete, and not-so-large area--they have more often be associated with local philanthropy rather than global philanthropy. But to see other making the link to us and community foundations more than once, that must mean that communities in the community foundation context are being seen the way communities have increasingly come to be seen on the web--virtual, global, sprawling, messy things, with few if any physical boundaries.

Now that's an amazing thing. And it only ups the ante for us at GlobalGiving to create that sprawling, multi-facted, far-reaching community online.

Porcine excess

So this is the article that started it all. I read it in the Washington Post over 2 years ago, and I was entranced by the idea of being able to roast a whole pig. Maybe it was because I knew Pam, the butcher at Brookville Market, and I thought she was an awesome professional--just like the kind of butchers I'd grown up with in Italy and in Japan who knew just about everything about meat, except she was a woman! Or maybe it's because my Japanese upbringing will out and although as a culture we're obsessed with food and plenty, most of us don't have the type of room to actually be able to roast a pig in its entirety--and that just really made it exotic for me (while those of you who grew up with pig roasts here in the US think nothing of it except that you have to get up at hte crack of dawn to do it.)

In any event it stayed with me for 30 months until Dennis's brother Dan asked me what could we do differently this Thanksgiving, and I blurted out, "cook a Cuban pig in a Chinese box." So Dan drove up a 60lb pig from Carrboro NC, and Jane was an amazingly good sport about it all in spite of being a vegetarian, and we set to work assembling the Chinese box, injecting the Mojo Criollo into the pig, and resisting the urge to open the box for 3 straight hours while the magic box did its pressure cooker imitation. (The metal lined box holds the pig and all the steam inside, while the heat is applied from the top of the box.) And sure enough, 4 hours later, we had a fuly roasted pig.

I don't know if other cooks feel this way, but I love the transformation that cooking involves. I also love the things that go into cooking--the rich smells, the textures, and the freshness of stuff--but I love the fact that in many ways cooking is like a perfect black box; inputs go in, outputs come out, and what happens in between is something that the cook needs to be able to visualize and imagine and predict. In my best cooking moments, I can feel and imagine the ingredients transforming under the heat or the pressure or the chemical reaction, and I know exactly when things have to be taken out of the oven or tastes have to be corrected. This wasn't quite there--we didn't fix the pig right in its little holder, and we forgot to add another batch of coals at 2hr 30min as the instructions did say, upon closer reading--but it was quite the tour de force anyway.

So two tips for other Caja China rookies:

1. Coals need augmenting at 60mins, at 120 mins, and at 150 mins before you can open the oven at 180mins. We missed the 150 mins mark, and I noticed the external temperature of the coals had dropped by the time we opened the box at 180 mins. If we had remembered the 150 in fillip, I think the pig would have roasted in 3hr 30 mins as advertised. As it was we were done in 4hrs.
2. The Caja China comes with 2 wire racks that you fix on the outside of the pig by way of 4 s-hooks, and the wire racks have little legs. In our haste we faced the legs into the pig instead of out, which made it harder to actually latch the s-hooks on, but more importantly, it meant the pig didn't sit above the metal floor of the box, so that parts of skin on the bottom got soggy rather than dried out, and didn't get perfectly crisp after it was turned to the heat source in the last 30 mins. Legs out.

Can't wait to try it again, though. Dan, I hope you're bottle feeding the next Thanksgiving piglet.

And in late breaking news (well, not so timely, but I just found it), here's the article that should cap this experience--the Piggy Confessional.

Why I blog

I hadn't quite realized it's been over 45 days since I last blogged about anything ... but it's time to get back. And if nothing else the hiatus has helped me figure out why I blog.

In no particular order:

• I blog because it reminds me of a time when I was in junior high, and my best friend was in 6th grade. We didn't get to spend any time together at school even though our school was K-12, so the only time we got to spend with each other was on the long train rides back to each of our homes). So to make up for it we kept an "exchange diary," (trust Wikipedia to have a reference for an obscure Japanese custom common among high school girls), and writing my blog feels like keeping an exchange diary, except with all my friends
• So fundamentally I think of my blog as a relatively public journal. And as such, I like to write about all sorts of different things that shape my view of life, rather than going narrow and deep about one particular thing, even if that thing is as important as GlobalGiving.
• This is in contrast to other people like Elisa Camahort, whom I admire greatly, and currently maintains, at her count, 8 blogs. I had the privilege of meeting her in person last week, and asked her how she did it, and understood more clearly that Elisa's audience is segmented into different elements of who she is and what she does and is a maven about so she actually feels responsible to keep her blogs on topic, as it were. This is why I'm not a professional writer, much less a professional blogger, like she is. I'm in awe.
• And because I'm an amateur, I do stupid things like set my blog comments to be moderated (because I had been warned about spammers), and not realize that the moderation requests are going to an email address I had set up solely for the purpose of setting up a Google account and which I do not check at all. So Tim, Elisa, Daniel, and Beth--public apologies for letting your comments lie fallow for so long. And here I was thinking nobody read my blog anyway ...

And one more thing. Because this blog is really about my life, but the part of my life that I am willing to show anyone in the world, it's not deeply personal in that it doesn't expose anything about anyone else that they would not make public themselves, or about anything I wouldn't mind some stranger coming up to me and talking to me about. Which means that sometimes things or events dominate my life that I don't really care to blog about, which relegates blogging to 10th or 12th place in my life. But then time passes and you have to blog again, just because it's fun to share your thoughts.

Motome, are you reading this?

Eli goodbye

I will not see another pomegranate again without thinking of Eli and her great pomegranate cook-off. To me the event epitomized so many things about her, starting with:

• Take-no-prisoners approach to competition. As I mentioned, this was a friendly cookoff with friends. But she planned and strategized for this like Hannibal plotting his course over the Pyrenees.
• Her love of food. This came up again in my last trip with Eli to California, when we went to a vegan restaurant for lunch. As we drove away from that meal I started musing about how much healthier a vegan lifestyle was ... and she interrupted me with a very serious, "But Mari--we're foodies. Who are we kidding? We come across the best ever cheeseburger, we're gonna HAVE that cheeseburger." Touche, Eli. And the care with which she constructed the pomegranate dinner menu was proof of that--she was as obsessive about food quality as she is about the quality of projects on GlobalGiving.
  
• Her love of people and ability to create communities. This cookoff was a long-standing competition she had had with friends, and she and her friends had managed to create a tradition out of it and kept to it in spite of busy schedules and changing lives. She's done the same in the supply fortress at GlobalGiving. It's always been one of the things I have most admired about Eli.

So as you can see, all of these things will stand Eli in great stead as she makes your migration north. Portland IS the next San Francisco as foodie haven, and being able to scale the Pyrenees will be a great asset in the Western mountains of Maine. And the Maine Womens' Foundation will be an incredible beneficiary of Eli's ability to create communities around her wherever she goes.

Gender and Prominence

Two things came together for me several weeks ago about gender and prominence.

One, I got asked by a former intern who is a grad student at University of Michigan if I could recommend a speaker on international development to him. He and his colleagues had already lined up Joseph Stiglitz, Guy Pfefferman, Allan Meltzer, and Stan Fischer--and he wanted my help in rounding out the group with someone with a critical view of the international financial institutions, preferably a woman. And even though the students had managed to line up a male foursome--an impressive male foursome at that--I had a hard time coming up with more than two. Nancy Birdsall and Jessica Einhorn were the only women I could come up with who had the kind of stature I felt the other panel members had. And as I thought about it, it bothered me that I could think of other possible panelists, but they were all male.

The Slate article also asked "Why aren't there more female CEOs?" a couple of days after my intern's query, and just yesterday, the New York Times covered the dearth of female bosses. The articles do a much better job of exploring the whys and wheretofores than I can, but it's a lot more disquieting to be asked to come up with options yourself, and discover that you can't do it. That's when you can't just blame the board members of the companies for not being imaginative or inclusive enough. Damn, damn, damn ...

P.S. I suggested both Nancy and Jessica to my intern, and added Manish Bapna to the list feeling that I wasn't giving him enough wiggle room given that people's schedules are so booked. After all, I was as interested in injecting more diversity--any dimension of diversity!--into his august panel as he was.

Update from the Olympic Village

So we have a little more than 24 hours left in the GlobalGiving Olympics, which has been going on now for close to 3 weeks. We were fortunate enough to have an anonymous funder put up prize money of up to $75,000 for this event, where $50,000 will be given to the project leader on our site who raises the most money, and $25,000 will be awarded to the country "team" that raises the highest amounts of money in the aggregate. As you can see, India is leading, followed by Pakistan, Sudan, Indonesia, and the West Bank/Gaza.

We wondered when the Olympics opened whether this type of competition might favor the largest countries, but also noted that the largest countries have the largest splits (e.g., India will have to split their country prize 55 ways, whereas if Pakistan wins, their split is 18 ways).

And as we near the finish line, we've seen that the projects that have most actively competed for the prize have come from all over the world:

• Income Generation Skills for Battered Mothers in Brazil


• Helpline for Women in Distress in India


• Help for 100 Banda Aceh Orphans in Indonesia


• Rescuing Girls from Bonded Labor in Nepal ...

And there are more. Now that we're nearing the finish line, if you have favorite projects on GlobalGiving, check them out before 11:59pm October 31st to see whether you can put them over the line.

Provokatsiia

This is a post that I'm very sad to be writing, since as people may know, the whole thrust of my blog hearkens back to the unbearable sense of optimism I had working in Russia after the breakup of the Soviet Union. Something in the air in Russia in those days just fit me like a glove, and I've called my blog The Beginning of Spring in honor both of one of my favorite writers, Penelope Fitzgerald, and that feeling in the air.

This post is about the curtain coming down again. And I don't mean the geopolitical iron curtain that Chuchill was talking about, although that, too, may come. I'm talking about the curtain on Russian souls.

Anna Politkovskaya was one of the bravest journalists working in Russia until this past week, when she was gunned down by someone who by all accounts carried out his job like a professional. There's a good article about the political context for her murder by Anne Applebaum in Slate, as does the New York Times.

But beyond the fact of the murder, which I'm heartbroken about because there's one less person in Russia ready to oppose the slow slide back to national self-censorship, I'm sick over the fact that only 1000 mourners showed up for her funeral, and that almost all there were middle aged or older, and that Putin and others in the government are now going around claiming that this was a provocation by ill-wishers to make the Russian government look bad. The LA Times captures it here. Most people don't even know what a loaded word "provocation" is--it probably just sounds like delusional thinking, I suspect, but it rings sadly oh so familiar to us ex-Sovietologists. This is just the kind of thing that the Soviet press told their citizens about any happening, any statement, any fact that was inconvenient and didn't fit the pre-masticated view of the world they presented to their citizens.

The sad thing is, when I was, in fact, a Sovietologist in the 80s and 90s, I thought that the Russian people just didn't have a chance to know any better, and that if they had access to real information, the Government's lies would be seen for what they are. The fact of Soviet oppression of its people was depressing then, but the even more depressing conclusion I'm coming to is that perhaps I was wrong about the people. There are a couple of sobering posts on this in Global Voices; it's not even that people are disputing who was responsible (the Chechens, the Government, various ill-wishers of Russia) but that so few people seem to be stepping back to realize that whether they agreed with Anna or not, events like this, and official reactions like this, bode well for the continued existence of an independent civil society in Russia. That the only posters who seem to realize this are expatriates is even more sobering still.

Supply side economics?

Well, the title of this post is, I admit, a bit misleading. I'm not about to start pontificating about how trickle-down theory works in a global marketplace for philanthropy.

But it's a question I have as we embark on a new initiative called the GlobalGiving Olympics for project leaders at GlobalGiving. There's a bounty prize for the project leader that raises the most money during the next 3 weeks of $50,000. There's also a $25,000 prize for the country "team" that raises the most money (to be distributed across the team), and we've already seen project leaders mobilizing their networks to have a shot at the prize. In GlobalGiving internal jargon, that's "supply" mobilizing "demand" because we believe that every project leader and organization on the site has their own networks, and the marketplace is greater than the sum of the networks. We're trying to mobilize two potentially disparate forces: the competition that every project leader is in with every other project leader on the site for every dollar given; and the fact that networks can and do add up to more than the sum of its parts.

In one model of the world, businesses agglomerate because as Willie Sutton said, "That's where the money is." Translated into the GlobalGiving context, project leaders come together on GlobalGiving because we create a place for donors to come to, and thereby create opportunities for project leaders. But in this world, it's every bank robber and project leader for herself.

In another model of the world, businesses agglomerate because they are in businesses that require specialized inputs (whether materials or labor) and either of those factors are concentrated there. Obvious examples are oil industries in the Middle East, or the financial industry in cities like London or New York (aspiring investment bankers know that's where they should go after graduation ...). We're working on creating some of those dynamics here at GlobalGiving, by bringing services and knowledge here, but I doubt we're there yet.

In yet one more model, businesses agglomerate because when they come together they are greater than the sum of their parts. This happens, for instance, when Persian rug stores locate in a certain area of town. On the one hand they are competing fiercely with each other for customers, but by locating together, they can catch customers who might not have found what they wanted in one store, and are happy to walk out and walk into the next store becuase they really want to find that one carpet that fits their living room decor. That's when one store's "pull" and their network of customers can benefit the other.

Of course, none of these models exist to the exclusion of all others. All of these factors apply at one time or another. But the results of the GlobalGiving Olympics might give us a clue as to whether the last model has any meaning in a global philanthopic marketplace.

Stay tuned.

Rock Drills and Attention Deficit Trait

I read business management articles when I can--and I came across two really good ones today. I started doing this after being shipped off to HBS for executive education against my will by my old employer, the World Bank, and I discovered that what I had held in contempt in my callow undergraduate days was actually a lot more useful and engaging than my stints at more academic graduate institutions.

Anyway, here are my two finds. The first is about rock drills, cited in a Slate article about Bob Woodward's new book, State of Denial. John Dickerson cites Jay Garner going through "rock drills" ex post when trying to figure out all the things they had not foreseen when they originally invaded Iraq. And as the Stars and Stripes article explains, a rock drill is essentially a dress rehearsal carried out on a game board. And this concept was really appealing to me because I have long felt that when I have led initiatives or events or projects, the most effective ones have been the ones where I have somehow been able to structure drawing out all the different pieces coming together, and getting the team to come along on talking/walking through each of the steps, and relying on everyone in the team being able to spot the gaps or the missing assumptions. I now have a name for my favorite managerial tool (although my staff will tell you I'm actually obsessed with matrices instead.)

The second management article I came across today was on Marcia Conner's website--I was migrating my remaining blog subscriptions from Bloglines to Google Reader and I had to look up Marcia's blog address. Well, I got distracted along the way and saw her recommending an HBR article about Attention Deficit Trait--the syndrome where really high-performing people suddenly start manifesting distractibility, inner frenzy, and impatience, because they are multi-tasking too much. Feels very much on point, and the article suggests concrete ways of dealing with it.


Jay Garner

Contest over: Google Reader wins

A good friend of mine had been bugging me to recommend her the best blog reader. And I was debating for quite some time about the relative merits of Bloglines and Google Reader, and as I kept adding blogs to read I began to dislike Google Reader's lack of aggregation more and more ... The only drawback of Bloglines was that somehow they were slower in getting RSS feeds than Google.

But the contest just ended today with Google's launch of their new Reader, which does exactly what Bloglines does (aggregate). Bloglines is still visually a little cleaner than Google, but because of their lag issues, I'd now recommend going with Google ...

Creating markets and the Amazon Honor System

Tyler Cowen's post on how to make school choice work has really crystallized some thinking for me on how we run the "supply" side of our operations here at GlobalGiving. For us the "supply" side is the project side; donors demand projects, and we ensure that there's enough of a selection of projects that everyone can find what they are looking for. But the points he summarizes from Caroline Hoxby's paper:

"

* Supply flexibility, which means that schools should have the ability to open where there is demand for them, expand with increased demand and contract with reduced demand
* Money should follow students, which means that funding policies must be designed so that schools that are in demand have the funds to expand and those that are not in demand lose funds and must contract; and
* Independent management of schools, which means that schools must be free to innovate in a range of areas, including pedagogy, teacher pay, budget allocation, and the way the school is organised.

"

speak directly to my thoughts about how we structure the incentives for project leaders on GlobalGiving. It's critical that they can respond to demand--so access to good information about demand is critical--and that they can exit/enter easily. And the flexibility to expand/contract argues for certain types of projects/programs. I think on point 3 we're OK--because by definition we work with autonomous agents and have no central program of our own.

Now on a completely tangential note, I also discovered the Amazon Honor System on Tyler Cowen's blog, and from what I can make out, it's a micropayment functionality that allows producers of content to collect voluntary payments from people who produce content. I'm not even sure I grok the full implications of this, but it's fascinating (including how subtle the Amazon branding is. If I weren't such a big customer of Amazon I doubt I would have recognized the swoosh.